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Privacy Policy

Along with the commencement of the operation of Specific Personal Information (Personal Information including Individual Numbers), we revised the Personal Information Protection Policy to ensure the proper handling of Personal Information by clarifying the purpose of using the Personal Information (information that can identify a specific individual) and Specific Personal Information (personal information including Personal Numbers) that we hold.

Personal Information Protection Policy
(including Specific Personal Information)

As a company handling personal information, OYO Corporation will regard the protection of personal information and specified personal information as one of the key business management issues, establish compliance programs related to the protection of personal information, and endeavor to handle personal information accurately and safely in accordance with the following policies.

  1. We will strive to protect personal information and specific personal information in compliance with laws, regulations, and other norms relating to personal information and specific personal information.
  2. We will disclose the purpose of collection and use when collecting personal information and specific personal information.
  3. We will use the collected personal information to the extent agreed upon by the persons and will not provide or disclose such information to any third party other than the extent agreed upon by the persons. Specific personal information shall not be used or provided/disclosed to third parties outside the scope limited by laws and regulations.
  4. We will take necessary, reasonable and appropriate safety measures against unauthorized access, leakage, loss or damage to the use and storage of personal information and specific personal information.
  5. We will respond to any request from the person to disclose, correct, delete, or deny the use of personal information and specific personal information within a reasonable and an appropriate period and range in accordance with laws, ordinances, social norms, and practices.
  6. We will endeavor to ensure that all board members and employees are aware of the importance and the responsibility of protecting personal information and specific personal information.
  7. We will review and improve the compliance program for the protection of personal information and specific personal information as necessary.

Purpose of Use of Personal Information

1. Purpose of Use

We will use our personal information and specific personal information for the following purposes.

Personal information

  • (1) Contacts for business purpose, execution of contracts (provision of services, goods, etc.)
  • (2) Sending of information on the services and products we and our group companies provide
  • (3) Sending information on exhibitions and seminars held by us and group companies
  • (4) Carrying out customer satisfaction surveys, etc.
  • (5) Response to inquiries or requests from the information provider
  • (6) Otherwise, the purpose informed to the information provider in advance and obtained the consent of himself/herself.

Specific Personal Information

  • (1) Affairs related to withholding by employers under the Income Tax Act
  • (2) Affairs related to the individual inhabitant tax carried out by the employer under the Local Tax Act
  • (3) Affairs related to employment insurance carried out by employers under the Employment Insurance Act
  • (4) Affaires related health insurance (applications and benefits) carried out by employers under the Health Insurance Act
  • (5) Affairs related welfare pension insurance (applications) carried out by employers under the Welfare Pension Insurance Act
  • (6) Affairs related to (1) to (5) above

In order to carry out our business smoothly, we may entrust part of our business and deposit personal information and specific personal information held to the extent necessary to the entrusted party. In this case, we select the entrusted party which satisfies the standards established by us, and conclude a contract for the handling of personal information and specific personal information and conduct appropriate supervision of the entrusted party.

2. Use for purposes other than the above

In the case it becomes necessary to use personal information for the purposes other than the above, we shall obtain the consent of information provider himself/herself, except as permitted by laws and regulations. Specific personal information shall not be used for any purpose other than those stipulated by law.

3. Disclosure and provision to third parties

We will not disclose or provide personal information or specific personal information to any third party except when depositing such information with the entrusted party described above or when any of the following applies.

Personal information

  • (1) The case where the consent of the information provider is obtained (excluding specific personal information)
  • (2) The case when disclosing or providing statistical data or other information in a state where the person cannot be identified
  • (3) The case when disclosure and provision are requested in accordance with laws and regulations
  • (4) The cases where it is necessary for the protection of the life, body or property of a person and where it is difficult to obtain the consent of the information provider himself/herself
  • (5) The case where it needs to cooperate with the national government or local governments, etc. in implementing public affairs, and there is a risk of hindering the execution of such affairs by obtaining the consent of the information provider himself/herself

Specific Personal Information

  • (1) The case when providing to an Administrative Organ, etc. or a Health Insurance Association, etc. in accordance with laws and regulations in order to process affairs related to individual numbers
  • (2) The case when the business is succeeded due to entrustment of all or part of administrative procedures or merger, etc.
  • (3) The case when requested by the Specific Personal Information Protection Committee
  • (4) The case when it is necessary for the public interest
  • (5) The case when it is necessary for the protection of human life, body or property
  • (6) Any other case prescribed by laws and regulations

Contact regarding Personal Information

1. How to make inquiries

For inquiries about personal information or specific personal information and requests for disclosure, correction, suspension of use, deletion, etc. of personal information or specific personal information, please contact the following contact points.

[Personal Information Contact Point]
Administration Department, Administration Headquarters: +81-3-5577-4501 (representative)
E-mail: prosight@oyonet.oyo.co.jp

[Specific Personal Information Contact Point]
Human Resource Planning Department, Corporate Planning Headquarters: +81-3-5577-6722
E-mail: jinji@oyonet.oyo.co.jp

2. Procedures for Requesting for Disclosure of Personal Information, etc.

The procedures for requesting disclosure of personal information or specific personal information (disclosure, correction, suspension of use, deletion, etc.) are as follows.

(1) Request for Disclosure, etc.
When requesting disclosure of personal information, please fill in the documents specified in (2) and mail them to the following address. Please write "Disclosure Request Documents” in red on the envelope.

(Request for disclosure of personal information)
Administration Department, Administration Headquarters,
OYO Corporation
7 Kanda-Mitoshiro-cho, Chiyoda-ku, Tokyo, 101-8486, Japan

(Request for specific personal information)
Human Resource Planning Department, Corporate Planning Headquarters,
OYO Corporation
7 Kanda-Mitoshiro-cho, Chiyoda-ku, Tokyo, 101-8486, Japan

(2) Documents to be submitted upon request
When requesting disclosure, please download the following request form, fill out all necessary items, enclose the identification documents and service charge (only in the case of disclosure request), and send them by mail.

① Request Form (please click and download)
Request Form for Disclosure of Retained Personal Data (PDF:147KB)

② Identification Documents (Copies of any of the following)
driver's license, health insurance card, pension book, passport

③ Service charge (only in case of disclosure request)

(3) Request for disclosure, etc. by an agent
If the agent is the applicant of request for disclosure, etc., please enclose the agent's identification document and a document certifying the relationship with the person.

① Identification documents of the agent (Copies of any of the following)
driver's license, health insurance card, pension book, passport

② Documents certifying the relationship with the person (any of the following)
a copy of their family register, an abstract of their family register (issued within three months)
a written representation of the registered items of the guardian of an adult (Issued within 3 months)
a power of attorney and a certificate of registered seal (issued within three months)

(4) Disclosure request service charge
A service charge is required to make a disclosure request.

① Service charge
1,000 yen (including tax) for each request

② Payment Method
Please enclose the amount of postal money order

③ Precaution
・If the charge is insufficient, or if the charge is not enclosed, we will notify you to that effect. If you will not pay the charge within the prescribed period, you will be treated as if you have not requested disclosure.
・The charge shall not be refunded even if it falls under the grounds for non-disclosure.

(5) Response to the request
The response to the request will be sent by restricted delivery mail to the customer’s address (or the agent’s address in the case of request by the agent) stated on the application.

(6) Purpose of use of personal information acquired in response to requests for disclosure, etc.
Personal information acquired in response to requests for disclosure, etc. shall be handled only to the extent necessary to respond to the request for disclosure, etc.

(7) Causes of non-disclosure
If a request for disclosure, etc. falls under any of the following, we will not disclose. If we decide not to disclose the information, you will be notified to that effect with the reason attached. In that case, service charge will not be refunded.

  • ① The case where there is a risk of harm to the life, body, property or other rights and interests of the person or a third party
  • ② The case where there is a risk of causing a significant hindrance to the proper business operations
  • ③ The case where it violates laws and regulations
  • ④ The case when the requested retained personal data does not exist
  • ⑤ The cases where identity confirmation of the applicant is unable to be made
  • ⑥ The case where a request that does not follow the procedures specified by us
  • ⑦ The case where “Request Form for Disclosure of Retained Personal Data” or identification document is deficient and there is no notice of correction within 30days from the time when we asked for correction
  • ⑧ The case where the retained personal information data is to be deleted within six months in our internal regulations
  • ⑨ The case when the authority of representation cannot be confirmed at the time of application by the agent
  • ⑩ The case when the service charge is not paid at the time of submission of the disclosure request

(Updated February 1, 2019)